Refund Policy

We will send you a photo of your order(s) for your approval after completion of the work by our artists. This will be done prior to shipping to your designated address. We will stive to improve the painting(s) should it be necessary to do until you are satisfied. The whole process takes approximately 4 to 6 weeks.
Delivery will be made as soon as possible after the oils have sufficiently dried.
We offer FREE Packaging, FREE Handling, FREE Insurance and Lowest fixed cost of shipping delivery and import fee, worldwide, with the top courier company. You won’t get a better deal anywhere else.
All paintings are securely packed for transportation, so the painting will arrive in perfect condition. We will redo your order without any cost to you if your package is lost or misplaced during transportation.
If the product is damaged during transportation, the customer should provide evidence, such as photo, of the damaged painting. We will make a refund or provide a replacement without any additional charge to the customer.
For our regular customers, we also provide free replacement, free exchange or credits for any unsatisfactory quality if the product is sent back within 15 days at customer’s expense.

Victoria Vintage 1st Art Gallery